How Waikato Locals ‘Seek First to Understand’ with Open Flames®

What if every conversation you had started with truly hearing the other person? Stephen M. R. Covey’s fifth principle — “Seek first to understand, then to be understood” — is all about that powerful shift in listening before speaking.

Recently, a room full of talented Waikato locals put it into practice in our OPEN Flames® communications course, learning to pause, listen deeply, and respond with intention.

Huge thanks to Heidi, Kale, Sue, Ash, and Sophia for bringing this principle to life! Ready to see how understanding first can transform your conversations? Stay tuned for more.